Essential oils
What are essential oils?
Essential oils are concentrated plant extracts obtained through steam distillation, cold pressing, or resin tapping. They capture the plant's scent and beneficial properties, offering various therapeutic benefits.
How do I use essential oils?
Essential oils can be used in several ways, including aromatically in a diffuser, topically when diluted with a carrier oil, or added to warm water for steam inhalation. Always follow recommended guidelines and dilution ratios.
Are essential oils safe to use?
When used correctly, essential oils are safe. Always dilute them with a carrier oil before applying to the skin, and avoid ingesting essential oils unless advised by a healthcare professional. Keep them away from children and pets.
What is a carrier oil?
A carrier oil is a vegetable oil used to dilute essential oils for topical use. Examples include jojoba oil, coconut oil, and sweet almond oil. Carrier oils help prevent skin irritation and enhance absorption.
Can essential oils be ingested?
We advise people NOT to ingest essential oils.
Ingesting essential oils should only be done under the guidance of a qualified healthcare professional. Please consult with your healthcare professional before ingesting essential oils. Some essential oils can be toxic if taken internally.
How should I store essential oils?
Store essential oils in dark glass bottles away from direct sunlight and heat to maintain their potency and extend their shelf life. Keep them in a cool, dry place.
What essential oils are best for stress relief?
Our Peace & Quiet range or our Calm Balance range is best used to assist with stress related conditions.
Can I use essential oils during pregnancy?
Consult with a healthcare professional before using essential oils if you are pregnant or breastfeeding.
What essential oils are safe for children?
Always consult a healthcare professional for guidance and use lower dilution ratios for children.
How do I choose the right essential oil for my needs?
Consider the therapeutic properties of each essential oil and what you aim to achieve. For relaxation, try lavender or chamomile. For energy, consider peppermint or citrus oils. Research or consult an aromatherapist for personalised recommendations.
What is the shelf life of essential oils?
The shelf life of essential oils varies. Citrus oils typically last 1-2 years, while oils like frankincense and sandalwood can last up to 6 years. Proper storage extends their longevity.
Can essential oils be used on pets?
Always consult with a veterinarian before using essential oils on or around pets.
What are the benefits of using a diffuser?
Diffusers disperse essential oils into the air, providing aromatic benefits such as improved mood, relaxation, and air purification. They are an effective way to enjoy the therapeutic properties of essential oils.
Do you offer custom essential oil blends?
Yes, we offer personalised blending services to create custom essential oil blends tailored to your specific needs and preferences. Contact us to schedule a consultation.
Are Fleurette Aromatherapy products mass produced?
Fleurette Aromatherapy products are hand blended, packaged and labelled. A lot of love, warmth and care goes into every product.
ONLINE SHOPPING & SHIPPING INFORMATION
How do I place an order on your website?
To place an order, simply browse our products, add your desired items to your cart, and proceed to checkout. Follow the on-screen instructions to enter your shipping and payment information, then confirm your order.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted for your safety.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number on our website's tracking page or the carrier's website to monitor the status of your shipment.
What is your return policy?
We offer a 30-day return policy on most items. If you are not satisfied with your purchase, you can return it for a full refund or exchange. Please ensure the item is in its original condition and packaging. Contact our customer service for assistance with the return process.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on the destination. Please refer to our shipping information page for more details, or contact customer service for specific inquiries.
How can I change or cancel my order?
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Sign up for our newsletter to receive updates on the latest deals, special offers, and exclusive discounts. You can also check our website's promotions page for current offers.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact our customer service team immediately. Provide your order number and a photo of the damaged item. We will arrange a replacement or refund for you as quickly as possible.
How do I create an account?
To create an account, click on the "Sign Up" or "Create Account" link at the top of our website. Fill in the required information, such as your name, email address, and password. Creating an account allows you to track orders, save shipping information, and enjoy a faster checkout process.
Can I save items to purchase later?
Yes, you can save items to your wishlist by clicking the "Add to Wishlist" button on the product page. This allows you to easily find and purchase them later. You must be logged into your account to use the wishlist feature.